top of page

Privacy Policy

Last updated 27 May 2024

​

Our Promise to You

This privacy policy informs you about the processing of your personal data in a concise, transparent and comprehensive manner. All personal data is processed in a fair, transparent and lawful way by your service provider, who is responsible for processing the personal data on this website.

 

1.   Introduction

Welcome to Simply Annecy ("we," "us," or "our"). We are committed to protecting the privacy of our website visitors and subscribers. This privacy notice describes how and why we might collect, store, use and/or share (‘process’) your information when you use our services, such as when you

  • Visit our website at http://simplyannecy.com or any website of ours that links to this privacy notice

  • Subscribe to our blog

  • Engage with us in other related ways, including any marketing.

This privacy notice will help you understand your privacy rights and choices. If you have any questions or concerns, please contact us at info@simplyannecy.com.

1.1  We are committed to safeguarding the privacy of our website visitors, service users, individual customers and customer personnel.

1.2  This policy applies where we are acting as a data controller with respect to the personal data of such persons; in other words, where we determine the purposes and means of processing that personal data.

1.3  We use cookies on our website. Insofar as those cookies which are not strictly necessary for the provision of our website and services, we will ask you to consent to the use of these cookies when you first visit our website.

1.4  In this policy, "we", "us" and "our" refer to Simply Annecy. For more information about us, see Section 14.

​

2.   Credit

2.1 This document was created using a template from Docular (https://seqlegal.com/free-legal-documents/privacy-policy).

​

3.   Data That We Collect

3.1 Personal Information: We may collect personal information, such as your name, email address and other contact details, when you voluntarily provide it to us while subscribing to our blog or contacting us through our website.

​

We may process data enabling us to get in touch with you ("contact data"). This data may include your name, email address, telephone number, postal address and/or social media account identifiers. If you log into our website using a social media account, we will obtain elements of the contact data from the relevant social media account provider.

​

We may process your website user account data ("account data"). This may include your account identifier, name, email address, business name, account creation and modification dates, website settings and marketing preferences. The primary source of the account data is you although some elements of the account data may be generated by our website. If you log into our website using a social media account, we will obtain elements of the account data from the relevant social media account provider.

​

We may process information contained in or relating to any communication that you send to us or that we send to you ("communication data"). This data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms.

​

3.2  Automated Information: We may automatically collect certain information about your visit to our website, such as your IP address, browser type, device information, and usage patterns. This information helps us improve our website and understand user behaviour.

​

4.   How We Use Your Information and Legal Bases

This section explains the purposes for which we may process personal data and the legal bases for doing so.

4.1  Operations - We may process your personal data for the purposes of operating our website and providing our services. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

4.2  Publications - We may process account data for the purposes of publishing such data on our website and elsewhere through our services in accordance with your express instructions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

4.3  Relationships and communications - We may process contact data, account data, transaction data and/or communication data for the purposes of managing our relationships, communicating with you (excluding communicating for the purposes of direct marketing) by email, SMS, post, fax and/or telephone, providing support services and complaint handling. The legal basis for this processing is our legitimate interests, namely communications with our website visitors, service users, individual customers and customer personnel, the maintenance of relationships, and the proper administration of our website, services and business.

4.4  Direct marketing - We may process contact data, account data and/or transaction data for the purposes of creating, targeting and sending direct marketing communications by email or SMS and making contact by telephone for marketing-related purposes. The legal basis for this processing is our legitimate interests, namely promoting our business and communicating marketing messages and offers to our website visitors and service users.

4.5  Record keeping - We may process your personal data for the purposes of creating and maintaining our databases, back-up copies of our databases and our business records generally. The legal basis for this processing is our legitimate interests, namely ensuring that we have access to all the information we need to properly and efficiently run our business in accordance with this policy.

4.6  Security - We may process your personal data for the purposes of security and the prevention of fraud and other criminal activity. The legal basis of this processing is our legitimate interests, namely the protection of our website, services and business, and the protection of others.

4.7  Insurance and risk management - We may process your personal data where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks and/or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

4.8  Legal claims - We may process your personal data where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this process is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

4.9  Legal compliance and vital interests - We may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural person.

​

5.   Sharing and Providing Your Personal Data to Others

In this section we outline how and when we might share your personal information with others.

5.1  We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice.

5.2  Your personal data held in our website database will be stored on the servers of our hosting service provider identified at https://support.wix.com/en/article/preparing-your-wix-site-for-the-gdpr.

5.3  We may disclose personal data to our partners insofar as reasonably necessary for carrying out secondary services.

5.4  In addition to the specific disclosures of personal data set out in this Section 5, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

​

6.   International Transfers of Your Personal Data

In this Section 6, we provide information about the circumstances in which your personal data may be transferred to a third country under UK and/or EU data protection law.

6.1  We may transfer your personal data from the European Economic Area (EEA) to the UK, Australia, the United States or other country and process that personal data for the purposes set out in this policy, and may permit our suppliers and subcontractors to do so, during any period with respect to which the other country is not treated as a third country under EU data protection law or benefits from an adequacy decision under EU data protection law; and we may transfer your personal data from another country to the EEA and process that personal data in the EEA for the purposes set out in this policy, and may permit our suppliers and subcontractors to do so, during any period with respect to which EEA states are not treated as third countries under the data protection law from the other country or benefit from adequacy regulations under the data protection law of that country.

6.2  The hosting facilities for our website are situated in various locations in America, Canada, UK, South America, Africa, Oceania and Asia. In Europe there are hosting facilities in Germany, Holland, Italy, Sweden, Hungary, France, Poland Bulgaria, Spain, Czech Republic, Ireland. The complete list can be found here: https://hostingrevelations.com/wix-server-location.

The competent data protection authorities have made an adequacy determination with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the competent data protection authorities, a copy of which you can obtain from:

https://edpb.europa.eu/sme-data-protection-guide/international-data-transfers_en#:~:text=Standard%20contractual%20clauses%20(SCCs)&text=It%20is%20a%20tool%20commonly,(2)(c)%20GDPR.

6.3   You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

 

7.   Retaining and Deleting Personal Data

This section sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

7.1  Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

7.2  We will retain your personal data as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law. This includes contact data, account data and communication data.

(a)  contact data will be retained for a minimum period of 1 month following the date of the most recent contact between you and us, and for a maximum period of 1 year following that date;

(b)  account data will be retained for a minimum period of 1 month following the date of closure of the relevant account, and for a maximum period of 1 year following that date;

(c)  communication data will be retained for a minimum period of 1 month following the date of the communication in question, and for a maximum period of 1 month following that date.

7.3  Notwithstanding the other provisions of this Section 7, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

​

8.   Your Rights

In this section, we have listed the rights that you have under data protection law.

8.1  Your principal rights under data protection law are:

(a)  the right to access - you can ask for copies of your personal data;

(b)  the right to rectification - you can ask us to rectify inaccurate personal data and to complete incomplete personal data;

(c)  the right to erasure - you can ask us to erase your personal data;

(d)  the right to restrict processing - you can ask us to restrict the processing of your personal data;

(e)  the right to object to processing - you can object to the processing of your personal data;

(f)   the right to data portability - you can ask that we transfer your personal data to another organisation or to you;

(g)  the right to complain to a supervisory authority - you can complain about our processing of your personal data; and

(h)  the right to withdraw consent - to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.

8.2  These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting https://edpb.europa.eu/our-work-tools/general-guidance/gdpr-guidelines-recommendations-best-practices_en

As Simply Annecy is a French based business, we refer you to:

https://www.cnil.fr/fr/les-droits-pour-maitriser-vos-donnees-personnelles]

8.4  You may exercise any of your rights in relation to your personal data by written notice to us, using the contact details set out below.

​

9.   Cookies and Tracking Technologies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. We may use cookies and similar tracking technologies to enhance your browsing experience.

9.1  Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

9.2  Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

​

10.  Cookies That We Use

We use cookies for the following purposes:

(a)  authentication and status - we use cookies to identify you when you visit our website and as you navigate our website, and to help us determine if you are logged into our website (cookies used for this purpose are: SSR-caching, smSession and svSession).

(b)  personalisation - we use cookies to store information about your preferences and to personalise our website for you (cookies used for this purpose are: svSession and bSession).

(c)  security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally (cookies used for this purpose are: hr and XSRF-TOKEN).

(d)  cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally (cookies used for this purpose are: consent-policy)

​

11.  Cookies Used by Any Eventual Service Providers

Eventual service providers may use cookies and those cookies may be stored on your computer when you visit our website.

11.2 We use Wix to host our website. This service uses cookies to:

  • To provide a great experience for visitors to a Wix website

  • To identify registered members (users who register to a Wix site).

  • To monitor and analyse the performance, operation and effectiveness of Wi's platform.

  • To ensure the Wix platform is secure and safe to use. 

​

You can view the privacy policy of this service provider at https://www.wix.com/about/privacy. The cookies used by Wix fall into one of four categories: 

Essential Cookies let you move around the website and use essential features like secure and private areas.

Analytic Cookies let Wix understand how you use their website (e.g. which pages you visit), to provide statistics on how the website is used, improve the website by identifying any errors, and performance issues.

Functional cookies are cookies used to remember choices users make to improve their experience (e.g. language).

Marketing cookies are used to collect information about the impact of marketing campaigns performed in other websites on users and non-users.

For information about the type, categories, purpose and duration of cookies placed by Wix and Third-Party Service Providers, go to: https://www.wix.com/about/cookie-table

​

12.  Managing Cookies

Most browsers allow you to refuse, to accept cookies and to delete cookies. The methods for doing so vary from browser to browser and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a)   https://support.google.com/chrome/answer/95647 (Chrome);

(b)   https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop (Firefox);

(c)   https://help.opera.com/en/latest/security-and-privacy/ (Opera);

(d)   https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e)   https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari);

(f)    https://support.microsoft.com/en-gb/help/4468242/microsoft-edge-browsing-data-and-privacy (Edge).

12.1 Blocking all cookies will have a negative impact upon the usability of many websites.

12.2 If you block cookies, you will not be able to use all the features on our website.

​

13.  Amendments

13.1   We may update this policy from time to time by publishing a new version on our website.

13.2   You should check this page occasionally to ensure you are happy with any changes to this policy.

​

14.  Our Details

14.1 This website is owned and operated by Bernadette Szatkowski E.I.

14.2 We are registered under SIRET number 89512248900019, at 6 Boulevard Saint Bernard de Menthon, 74000 Annecy, France.

14.3 Our registered address is 6 Boulevard Saint Bernard de Menthon, 74000 Annecy.

14.4 You can contact us:

(a)   by post, to the postal address given above;

(b)   using our website contact form;

(c)   by email; info@simplyannecy.com

(d)   by phone: 0033 6 28 13 82 60
 

bottom of page